Privacy Policy

This policy explains how the FleetDispatch app (iPhone, iPad, Mac and Apple Watch; the “App”) and the official website fleetdispatch.instw.org (the “Website”) handle your data. We (YucDu; “we” or “us”) do not operate any servers to store your fleet data; App data exists only on your devices, in your own iCloud, and on the host devices within your fleet that you choose to pair with.

1. Data in the App

1.1 Where data is stored

• Your devices: Data such as vehicles, drivers, trip records, fuel and expenses, maintenance, inspections, work orders, parts and vehicle requests is stored in a database on your device.
• Your iCloud (automatic sync): If your device is signed in to iCloud, the data above is automatically synced through Apple’s CloudKit to the private database of your Apple ID for use on your other devices. We cannot access your iCloud data. If you do not want it synced, turn off iCloud access for this App in Settings › Apple Account › iCloud on your device.
• Automatic iCloud backups: The App keeps the 7 most recent encrypted backups in your iCloud Drive (in space dedicated to this App); the encryption key is stored in your iCloud Keychain. You can also export password-encrypted backup files yourself.

1.2 Multi-user edition (local network sync)

• When the multi-user edition is enabled, data is synced directly between the host you pair with (iPad or Mac) and client devices over the same local network, encrypted with TLS, without passing through our servers.
• Admins on the host can view and manage fleet data and the list of paired devices (device name, role and last connection time). Pairing information and connection credentials are stored in each device’s Keychain.

1.3 Location data (optional)

• Only after you explicitly turn on “Route recording” in the App will the App record GPS location while a vehicle is out (including in the background), for route playback and driving behavior scoring; recording stops automatically when the vehicle is returned.
• Route data is stored together with the corresponding trip record on your device and in iCloud; on client devices in the multi-user edition, the real-time location during the trip is also sent to the host you paired with, for dispatching purposes.
• When you delete a trip record, that trip’s route data is deleted along with it. You can turn this off at any time in the App’s settings.

1.4 OBD-II vehicle diagnostics (optional)

• When enabled, the App connects via Bluetooth to the OBD-II diagnostic adapter you choose and reads the vehicle identification number (VIN), speed, mileage, fuel level and trouble codes, which are used to identify the vehicle, fill in mileage and create inspection records. This data exists only on your device and in iCloud and is not sent to us.

1.5 External services the App connects to

• The App queries Apple’s App Store for the latest version number (sending only the App’s bundle identifier) in order to notify you of updates.
• The App contains no ads and no third-party analytics or tracking SDKs.

2. Data on the official Website

• Visit statistics: The Website records the pages viewed, country, language, referring URL and device type (for example, iPhone or Mac). We do not store raw IP addresses; we store only a hash salted with a secret key and rotated daily, which is used to estimate unique views. Detailed records are kept for up to 180 days. The Website may also use cookieless analytics services such as Plausible or Cloudflare Web Analytics.
• Issue report form: The name, email, report type, App version and message you choose to provide, along with the IP address, country, language and browser information at the time of submission, are stored in our database on Cloudflare and used to reply to you, prevent abuse and improve the product. The form uses Cloudflare Turnstile for human verification.
• Cookies: No tracking cookies are set for ordinary visitors. The Website’s admin console uses only the necessary sign-in cookies, and only for administrators.

3. What we do not do

• We do not sell or rent your personal data.
• We do not use your data to serve ads or to build cross-app tracking profiles.
• We do not request permissions beyond what features require; permissions such as location, Bluetooth and notifications can be turned off at any time in your device settings.

4. Retention period and your rights

• App data is managed by you: you can remove it by deleting the data in the App, or by deleting the App and deleting this App’s data in your iCloud settings.
• Detailed Website visit records are kept for up to 180 days; issue report data is kept until the report has been handled and the data is no longer needed. You may email us to request access to, correction of, or deletion of the data you provided through the Website.

5. Policy updates

If this policy changes materially, we will update it on the Website and indicate the date of the update.

6. Contact us

If you have any questions about this policy or your data, please email [email protected].